To Err Is Human: Building a Safer Health System with IT
1The Prince Charles Hospital, ACEM, Australia
The Information Technology (IT) systems used in the Emergency Departments are becoming increasingly sophisticated yet complex to use. While efficiencies are made, there is also a different set of errors occurring in Emergency Departments related to the IT systems we use. This presentation will address features of high performing systems, the types of errors occurring in EDs around IT, and the use of Registries such as ACEM's Emergency Medicine Events Register. The opportunities of advanced IT systems in the Emergency Departments will be explored as well as the significant risks, with examples. Specific examples of advancements in the use of IT systems in healthcare will be presented, including the use of scribes.